This reminds me of the lady that was asked for pictures from the front, back, side, etc for her car insurance.
Customer texted us this morning that she was upset that her hail roof claim isn't paying for a full replacement. The initial estimate for repairs came in under her $1000 deductible.
She let's us know she has pictures proving her whole roof was damaged. I advised her to send them in to me and told her we'll get claims to call and have a discussion with her about… See more
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