So Im dealing with an issue where I informed the client at the...

So Im dealing with an issue where I informed the client at the purchase of a policy with National General, that they would likely inspect the property. This is a rental dwelling policy. I recieved notice from our up-line that the inspection company was not able to to get ahold of the client. At that time I contacted the client and they insist they were never called. I spoke with the inspection company and they offer the option to res