Cincinnati Insurance... How long does a customer have to pay before they get cancelled for non-payment? Policy was never paid or e-signed. 15 months later they accidently e-signed the original application instead of a cancellation for their in-force policies. The agent says they own 15 months of premium because of the e-signature. I can't imaging that Cincinnati would keep the policy in place that long without payment. The policy is written in Kentucky.
That doesn’t make sense. How can they sign the original application 15 months later? Everything would have timed out. No one can backdate 15 months.
I’d tell the insured to wait to see if Cincinnati sends them anything.
They are waiting until the heat dies down and then will quietly pass it. We have to keep fighting against it.