You should be using ai to enhance customer experience...
I hosted a webinar last week about practical use cases and things you can build using AI in your agency. I'll post the link to the whole presentation in the comments.
That said, one of the best touch points I have ever found for retention revolves around proactively reaching out to your clients after severe weather events.
I know this is super relevant for those of you in TN, AR, MO, MS and TX over the past 24 hours.
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