Processing schedule. Zero backlog for smaller agencies. Hello. My...

Processing schedule. Zero backlog for smaller agencies. Hello. My office is small. I previously worked at larger agencies and the work flows are just different (wearing many hats). I've had to adjust my time management accordingly. New business takes up significantly more time. Mondays and Fridays are consistently new business and that means Monday, Wednesday and Friday logically align with new business as focus of those days. Smaller office means fewer claims, so I try to focu