One of my insureds contacted me today with a...

One of my insureds contacted me today with a situation/question. Their mail carrier hit their mail box and broke the post. From her description it was an ornate cast metal post and not a wooden post in the ground. She contacted the post office and someone came out to look and gave her a form to fill out. One of the questions was "Do you have insurance?" The next question was "What insurance company and what is the policy number?" Sh