it changes more rapidly than it used to, and more often, keep plugging away, quoting. stay ahead as much as you can and then adapt when needed. jmo, its not always easy, for sure. find people who do well, some like to give good advice and good tips
Ariel doesnt like being stood up though, haha!
I lost an auto policy today because i didnt answer the phone at 630am. Current client. They went online.