I just received a rejection for a COI from some of my favorite people...

I just received a rejection for a COI from some of my favorite people — RealPage vendors — regarding Forms CG 20 10 and CG 20 37. The forms we all know and use daily are "no longer valid" for GL Additional Insured and Completed Ops. I know it's Friday, but WHAT... in the world is going on?!

Carriers Mentioned

Progressive

States

Virginia Pennsylvania

Agent Replies (12)

Agent Reply

Anything to keep themselves relevant…

Agent Reply

It's probably the version

Agent Reply

Shoutout to NetVendor for making my life impossible lately 6+ weeks trying to get a COI approved… emails go unanswered, calls go nowhere, and anything they don’t understand just gets rejected. Client has a $9M umbrella requirement… the main carrier only offers $5M, so we got an additional $4M to get them fully compliant. Pretty standard stuff. NetVendor keeps rejecting it. At one point they said, “you need to say the umbrellas are together”… yet they still won’t accept it. Not sure what else they want at this point Wild that a compliance company doesn’t understand basic coverage stacking but still gets to reject certificates all day. See less

Agent Reply

Oudenaren I’ve literally typed in the description of operations box “$5M umbrella limit plus $4M excess limit = $9M required limit”

Agent Reply

I'd like to add VendorShield to this list please and thanks. lol

Agent Reply

We’ve been working with Builders Insurance (formerly BIIA) for about 8 years. Ever since they transitioned to their new system BOL 2.4, billing has been a mess. We have dozens of accounts on auto-pay that simply aren’t drafting, and we only find out when we get the cancellation notice. No warning, no explanation. Just cancellations. This has been going on for months and there still doesn’t seem to be a real solution or accountability. Meanwhile it’s consuming a ridiculous amount of my time because I’m having to micromanage accounts that are supposed to be on autopay. Even worse, I then have to call clients and explain that since nothing drafted for 4–5 months, they now suddenly owe $2,000–$3,000 to keep the policy active. That’s not a great conversation to have with a client when the issue isn’t on their end. Just curious — is anyone else dealing with this? If so, what are you doing about it, and has Builders done anything on their end to help or compensate for all the time agents are spending fixing these billing problems? See less

Agent Reply

Quoting an airport Limo in VA. What kind of bleeping question is this Progressive: Does the customer only provide transportation to the Amish for their business and/or personal needs?

Carriers mentioned: Progressive
States: Virginia
Agent Reply

Amish transport companies exist since they do not drive themselves. It's a legitimate question.

Agent Reply

chiming in here. Wildly common for them to have drivers. Side note, our area Costco has covered stables for their horses and buggies.

States: Pennsylvania
Agent Reply

Kemp STM. If they have medical conditions you may have to write aca

Agent Reply

STM or marketplace and cancel when needed.

Agent Reply

Also keep in mind that the deposit is not always their monthly payment. I quoted myself with Progressive direct and the monthly payment was totally different. They wanted $131 down and then 257 a month. This was after I ran my reports. I’ve seen a tren

Carriers mentioned: Progressive