How do you politely tell someone you won't take them back as a client?
Backstory: I spent two solid weeks working with a couple on their home and auto insurance. They felt like they were paying too much, and I was able to find them significant savings while maintaining comparable coverage and endorsements.
They've had their new policy for 2 months. On Friday, they left me a voicemail asking to cancel because they found another carri
No replies yet for this discussion.